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Privacy Policy

Privacy Policy


At the Culture, Heritage and Arts Assembly, Argyll and Isles (CHARTS), we take your privacy seriously. We want to make sure that you understand what data we collect about you, how we use it, and where we store it, when you engage with CHARTS and the services we provide. 

What we collect

When you become a member of CHARTS and engage with our services, we collect the personal information that you provide to us, for example your name, email address, phone number, address and organisation name, along with any other information that you choose to share with us in connection with your membership. 

When you register an event, sign up to our mailing list, apply for an opportunity, or submit an enquiry to CHARTS, either via our website or via a third-party provider, we collect the personal information that you provide to us in the online form. This may include your name, email address, phone number, address, and organisation name. 

When you visit our website, we collect information via cookies and other similar technologies which may include saving cookies to users’ computers. We collect certain information related to your device such as your device’s IP address, referring website, what pages your device visited, and the time that your device visited our website. Our website makes use of Cookies for the purposes of tracking and managing traffic to the site.

How we use information​

We use the information we collect in a number of ways, including: 

The information we collect from our website via cookies is used to: 

Newsletters & Promotional Emails:

We may use Mailchimp, a third-party provider, to send our member newsletters, occasional promotional e-flyers, and monthly What's On guide to subscribers of our newsletter mailing list. 

You can view their privacy policy here: https://mailchimp.com/legal/privacy/

Event Registration:

We use Eventbrite, a third-party provider, to manage our events. You can view their privacy policy here: https://www.eventbrite.com/support/articles/en_US/Troubleshooting/eventbrite- privacy-policy?lg=en_US

Membership Sign Up, Application Forms:

We may use third party providers, to create and collect form submissions for new members, job applications, and other opportunities that require an application form to be completed.


We store personal data and monitor your engagement and interactions with our services. 

We work closely with Argyll and Bute Council and apply their policy on Data Protection accordingly. 

For more information on Argyll and Bute Council’s Data Protection, see here: https://www.argyll-bute.gov.uk/data-protection 

For any additional information please contact us.

How we share information:

We do not sell your Personal Information to anyone under any circumstances. 

Should any circumstance arise where it would be considered a possible advantage to pass on your information (for example to another member), we will contact you for permission. We will always make sure that you are aware at the time of providing your personal information, if this is the case.

How to change your preferences:

You can opt-out of receiving newsletters and promotional communications from us at any time by clicking on the Unsubscribe or by contacting us directly. 

If you are a member of CHARTS, or are engaged with any of our services, we may continue to contact you with non-promotional communications related to your membership and/or the services we provided you. 

If you have any questions or concerns regarding our privacy policies, please send a detailed email to info@chartsargyllandisles.org

How we observe general data protection regulations (GDPR):

Trustee, Seymour Adams, is the CHARTS board representative with responsibility to monitor General Data Protection Regulations: 

How to make a complaint:

If you want to make a complaint about the way we have handled your personal information, you can contact the Information Commissioner’s Office which oversees data protection law – www.ico.org.uk/concerns.