At the Culture, Heritage and Arts Assembly, Argyll and Isles (CHARTS), we take your privacy seriously. We want to make sure that you understand what data we collect about you, how we use it, and where we store it, when you engage with CHARTS and the services we provide.
What we collect
When you become a member of CHARTS and engage with our services, we collect the personal information that you provide to us, for example your name, email address, phone number, address and organisation name, along with any other information that you choose to share with us in connection with your membership.
When you register an event, sign up to our mailing list, apply for an opportunity, or submit an enquiry to CHARTS, either via our website or via a third-party provider, we collect the personal information that you provide to us in the online form. This may include your name, email address, phone number, address, and organisation name.
How we use information
We use the information we collect in a number of ways, including:
- to keep you informed of our relevant services, as well as opportunities and events taking place across the CHARTS network.
- to respond to enquiries
- to monitor engagement and interactions with our services
- for any other purposes about which we notify members and users.
The information we collect from our website via cookies is used to:
- analyse visitors use of our website
- help inform the development of our services
- improve our website and make sure the content is relevant and the usability is effective.
Newsletters & Promotional Emails:
We may use Mailchimp, a third-party provider, to send our member newsletters, occasional promotional e-flyers, and monthly What's On guide to subscribers of our newsletter mailing list.
Membership Sign Up, Application Forms:
We may use third party providers, to create and collect form submissions for new members, job applications, and other opportunities that require an application form to be completed.
We store personal data and monitor your engagement and interactions with our services.
We work closely with Argyll and Bute Council and apply their policy on Data Protection accordingly.
For more information on Argyll and Bute Council’s Data Protection, see here: https://www.argyll-bute.gov.uk/data-protection
For any additional information please contact us.
How we share information:
We do not sell your Personal Information to anyone under any circumstances.
Should any circumstance arise where it would be considered a possible advantage to pass on your information (for example to another member), we will contact you for permission. We will always make sure that you are aware at the time of providing your personal information, if this is the case.
How to change your preferences:
You can opt-out of receiving newsletters and promotional communications from us at any time by clicking on the Unsubscribe or by contacting us directly.
If you are a member of CHARTS, or are engaged with any of our services, we may continue to contact you with non-promotional communications related to your membership and/or the services we provided you.
If you have any questions or concerns regarding our privacy policies, please send a detailed email to firstname.lastname@example.org
How we observe general data protection regulations (GDPR):
Trustee, Seymour Adams, is the CHARTS board representative with responsibility to monitor General Data Protection Regulations:
- Keeping the board updated about GDPR; responsibilities, risks and issues
- Reviewing all data protection procedures and policies on a regular basis
- Arranging data protection training and advice for all staff members
- Answering questions on data protection from staff, board members and other stakeholders
- Responding to individuals such as clients and employees who wish to know which data is being held on them
- Checking and approving with third parties that handle CHARTS data; any contracts or agreement regarding data processing
- Working with staff to ensure that all systems, services, software, equipment and third-party services meet acceptable security standards to process and store data.
How to make a complaint:
If you want to make a complaint about the way we have handled your personal information, you can contact the Information Commissioner’s Office which oversees data protection law – www.ico.org.uk/concerns.